Privacy Policy

AromaHolik (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.aromaholik.com] (the “Site”) or purchase products from us.

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree to the terms, please do not use the Site.

1. Information We Collect

We collect information from you when you visit our website, place an order, subscribe to our newsletter, or interact with us in other ways. The information we may collect includes:

Personal Information:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed securely via third-party payment processors)

Usage Data:

• IP address

• Browser type

• Device information

• Pages visited on our Site

• Time spent on our Site

Cookies:

We use cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember certain information about you. For example, cookies help us recognize your device and remember your preferences on the Site. You can adjust your browser settings to disable cookies, but this may affect the functionality of our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order processing: To process and fulfill your orders, including sending confirmations, shipping updates, and receipts.

• Customer support: To respond to inquiries and provide assistance with any issues related to your account or orders.

• Marketing and communications: To send promotional emails, newsletters, or product updates (you can opt-out at any time).

• Website functionality: To improve the user experience and customize the content you see based on your preferences.

• Legal compliance: To comply with applicable laws and regulations and protect our rights.

3. How We Protect Your Information

We take the security of your personal information seriously and employ a variety of measures to safeguard it. These include encryption, firewalls, and secure payment processing through trusted third-party providers. However, please note that no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:

• Payment processing: We use reputable third-party payment processors (such as Stripe, PayPal) to process your payments securely.

• Shipping: We may share your shipping address with courier services (e.g., USPS, FedEx, UPS) to fulfill your orders.

• Email services: We may use email marketing platforms (e.g., Mailchimp) to send you newsletters and promotional offers.

We ensure that all third-party services we use comply with applicable privacy and data protection laws.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: You can request access to the personal information we have on file.

• Correction: You can update or correct inaccurate information.

• Deletion: You can request the deletion of your personal information, subject to certain limitations.

• Opt-out of marketing: You can unsubscribe from our marketing emails at any time by following the unsubscribe link in each email or by contacting us directly.

6. Third-Party Links

Our Site may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

AromaHolik
Email: info@aromaholik.com
Phone: 305-225-2000
Address: 14350 SW 142 Ave Miami, Fl 33186